Co-operative Societies Act CAP 490 Section 8 states:
(1) A co-operative society may, subject to this Act, amend its by-laws, including the by-law which declares the name of the society.
(2) No amendment of the by-laws of a co-operative society shall be valid until the amendment has been registered under this Act, for which purpose a copy of the amendment shall be forwarded to the Commissioner in the prescribed manner.
(3) If the Commissioner is satisfied that any amendment of the by-laws of the Co-operative society is not contrary to this Act and any rules made thereunder, he may register the amendment.
(3A) The Commissioner may, if he is satisfied that an amendment under this section was effected pursuant to a misrepresentation or concealment of a material fact by the person applying for registration, cancel the amendment.
(4) An amendment which changes the name of a co-operative society shall not affect any right or obligation of that society or any of its members, and any legal proceedings pending may be continued by or against the society under its new name.
(5) When the Commissioner registers an amendment of the by-laws of a cooperative society, he shall issue to the society a copy of the amendment certified by him, which shall be conclusive evidence of the fact that the amendment has been duly registered.
(6) In this section, “amendment” includes the making of a new by-law and the variation or revocation of a by-law, but excludes the variation of the registered address of a co-operative society where this forms a part of the bylaws of such a society.




Download the power point here: CO-OPERATIVE REGISTRATION PROCEDURE


Good information system should possess the following qualities:

characteristics-of-informationThe co-operative should provide relevant information. Relevance is determined by the user of the information and therefore the management of the co-operative should first define the objectives of the various reports to be produced. Based on the user, the system should generate the following:-

  • Detailed daily operational/transactional reports that are accurate for use by supervisors.
  • Summarized current and projected information, regardless of whether internally or externally sourced, that is likely to affect performance for use by the managers.
  • Highly processed information for strategic planning and management control, obtained from within the co-operative for use by directors and the CEO.

The system should also be designed to generate exceptional reports.

The information should be timely for it to be acted upon. The officer in charge of ICT should review the system constantly to assess its speed and recommend upgrading or replacement.

Information should be free from errors and the user should be notified of any assumptions or estimates.

The co-operative should obtain information from authoritative sources only.

(Excerpt from Chapter 4: Co-operative Society Management and Prudential Guidelines Manual Template-Developed by VAS Consultants Ltd for Department of Co-operatives).





The marketing management guideline provide minimum standards that co-operative societies should have in order to create or change the perception of a product or service in the eyes of the target audience by making use of research and communication media. Each co-operative should however, formulate its own detailed marketing policies that take into account its special needs and circumstances.


The guidelines provides practices in marketing management.


It is the responsibility of the board to ensure that the co-operative society develops policies that would lead to best practice in marketing function. Marketing policies include areas such as:


Co-operative societies require detailed and objective understanding of their own business and market in which they operate, in order to make fact based decisions regarding their operations. This means that the co-operative societies need to invest in research to collect the data required to perform accurate market analysis. As the marketers employ a variety of techniques to conduct market research, the small co-operatives should pool resources to enjoy research benefits.


Co-operative should use information obtained from market research to make key strategic decisions and develop a marketing strategy designed to maximize the market share, revenues and profits. By selecting target segments the co-operative would subsequently allocate more resources to acquire and retain customers in the target segment(s). Some of the other innovative strategies that a co-operative could pursue include:-

Market Niche

The co-operative could identify market niches. A market niche is defined as an area of consumer need that is not being completely satisfied and is often too small for larger businesses to pursue. A co-operative could pursue niche opportunities in the area of:

  • Product differentiation and certification. The co-operative emphasizes the product/service’s characteristics which are different from competition such as organic, pesticides free, certified among others.
  • Value-added processing. The co-operative adds value to raw products to create new product or product use based on consumer demand.
  • Encourage partnership between the consumer and the co-operative. The partnership could take the form of contract for products and prepayments.

Promotion Strategies

The co-operative should adopt promotion strategies that ensure that it reaches the target consumers and develops relationships with them to encourage use of product or services. Some of the promotion strategies that a co-operative could apply include.

  • Purchasing media advertising (newspaper, radio, TV, yellow pages, etc.)
  • Organization direct mailing of announcement flyers, coupons, newsletters among others, to current consumers and other target consumers.
  • Posting signs or posters in areas frequented by target consumer.
  • Participation in or hosting community or regional special events.
  • Participation in public interest events- events with community groups which builds a relationship and reputation as a generous and involved community member.
  • Utilizing the internet


After the co-operative identifies its strategic objectives, selects the target market, determines the desired position for its product or brand, a marketing plan should be developed. The marketing plan specifies how the chosen strategy will be executed and the set objectives achieved. The content of marketing plan includes:

  • An executive summary.
  • Situation analysis to summarize facts and insights gained from market research and marketing analysis.
  • The co-operative’s mission statement or long-term strategic vision.
  • A statement of the co-operative’s key objectives, often sub-divided into marketing objectives and financial objectives.
  • The marketing strategy the business has chosen, specifying the target segments to be pursued and the competitive positioning achieved.
  • Implementation choices for each element of the marketing mix (4Ps).
  • A summary of required investments (in people, programs, ICT systems, etc.)
  • Financial analysis, projections and forecasted results.
  • A timeline or high-level project plan.
  • Metrics, measurements and control processes.
  • A list of key risks and strategies for managing identified risks.


The co-operative will need to design marketing management system that provides cross-functional leadership for various marketing activities. This system should provide pertinent information for decision making, feedback and monitoring and evaluation.


The co-operative society shall design various control systems, such as sales forecasts, sales force and reseller incentive programs, sales force management systems, and customer relationship management (CRM) tools to measure progress against objectives. It is the responsibility of marketing managers to ensure that the execution of marketing programs achieves the desired objectives and does in a cost-efficient manner.

(Excerpt from Chapter 7: Co-operative Society Management and Prudential Guidelines Manual Template-Developed by VAS Consultants Ltd)

The Thirsty Crow

One hot day, a thirsty crow flew all over the fields looking for water. For a long time, he could not find any. He crowfelt very weak, almost lost all hope. Suddenly, he saw a water jug below the tree. He flew straight down to see if there was any water inside. Yes, he could see some water inside the jug!

The crow tried to push his head into the jug. Sadly, he found that the neck of the jug was too narrow. Then he tried to push the jug to tilt for the water to flow out but the jug was too heavy.

The crow thought hard for a while. Then looking around it, he saw some pebbles. he suddenly had a good idea. he started picking up the pebbles one by one, dropping each into the jug. As more and more pebbles filled the jug, the water level kept rising. Soon it was high enough for the crow to drink. His plan had worked!

Moral: Think and work hard, you may find solution to any problem.

BIBLE: Strength Quotes For Encouragement

Deuteronomy 31:6 Be strong and courageous. Do not fear or be in dread of them, for it is the LORD your God who goes with you. He will not leave you or forsake you.”

Isaiah 41:10 fear not, for I am with you; be not dismayed, for I am your God; I will strengthen you, I will help you, I will uphold you with my righteous right hand.

Zephaniah 3:17 The LORD your God is in your midst, a mighty one who will save; he will rejoice over you with gladness; he will quiet you by his love; he will exult over you with loud singing.

1 Corinthians 10:13 No temptation has overtaken you that is not common to man. God is faithful, and he will not let you be tempted beyond your ability, but with the temptation he will also provide the way of escape, that you may be able to endure it.

2 Corinthians 4:16-18  So we do not lose heart. Though our outer self is wasting away, our inner self is being renewed day by day. For this light momentary affliction is preparing for us an eternal weight of glory beyond all comparison,  as we look not to the things that are seen but to the things that are unseen. For the things that are seen are transient, but the things that are unseen are eternal.

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Words of comfort during these hard times in Kenya.

Here is a list of condolences messages we can share with some of our friends and loved ones that have lost or

A mother and her children hide from gunmen at Westgate Shopping Centre. Photo: Reuters

A mother and her children hide from gunmen at Westgate Shopping Centre. Photo: Reuters

have been affected by the Westgate Mall terrorist attack.

  • “Although it’s difficult today to see beyond the sorrow, may looking back in memory help comfort you tomorrow.” -(Author Unknown)
  • “Although no words can really help to ease the loss you bear, just know that you are very close in every thought and prayer.” -(Author Unknown)
  • “As a well-spent day brings happy sleep, so a life well used brings happy death.” -(Leonardo Davinci)
  • “As you comprehend this profound loss, let yourself cry knowing each tear is a note of love rising to the heavens.” -(Author Unknown)
  • “Death leaves a heartache no one can heal, love leaves a memory no one can steal.” -(A headstone in Ireland)
  • “Every blade in the field, every leaf in the forest, lays down its life in its season, as beautifully as it was taken up.” -(Henry David Thoreau)
  • “Extending deepest sympathy, for you in your loss. And hoping, too, that comfort and peace may come to you.” -(Author Unknown)
  • “For death is no more than a turning of us over from time to eternity.” -(William Penn)
  • Friends are the pillars on your porch. Sometimes they hold you up, sometimes they lean on you, and sometimes it’s just enough to know that they are standing by. -(Elizabeth Foley)
  • “Have hope in tomorrow, have faith in the everlasting, and take comfort in the love of friends and family.” -(Author Unknown)
  • “He is not alone…and neither are you.” -(Author Unknown)
  • “He spoke well who said that graves are the footprints of angels.” -(Henry Wadsworth Longfellow)
  • “Heaven is a place nearby, so there’s no need to say goodbye.” -(Lene Marlin)
  • “Hold on to your memories, and let them guide you during this time of sadness.” -(Author Unknown)
  • “Hold tight to memories for comfort.” -(Author Unknown)
  • “I am so sorry for your loss. My thoughts are with you and your family.” -(Author Unknown)
  • “I cannot imagine what you are going through. Please know I am here for you.” -(Author Unknown)
  • “I cannot take away your pain, but I can listen if you want to talk about it.” -(Author Unknown)
  • “I know for certain that we never lose the people we love, even to death. They continue to participate in every act, thought and decision we make. Their love leaves an indelible imprint in our memories. We find comfort in knowing that our lives have been enriched by having shared their love.” -(Leo Buscaglia)
  • “I know we never lose the people we love. They live the rest of our lives with us in our heart.” -(Author Unknown)
  • “I was deeply saddened to hear of your loss. My thoughts are with you.” -(Author Unknown)
  • “If ever there is tomorrow when we’re not together…there is something you must always remember. You are braver than you believe, stronger than you seem, and smarter than you think, but the most important thing is, even if we’re apart…I’ll always be with you.” -(Winnie the Pooh)
  • “If I can help you at this time of sadness, I’m here.” -(Author Unknown)
  • “If the future seems overwhelming, remember that it comes one moment at a time.” -(Beth Mende Conny)
  • “If you need a friend to hold you, my arms are open.” -(Author Unknown)
  • “In the night of death, hope sees a star, and listening love can hear the rustle of a wing.” -(Robert Ingersoll)
  • “It has been a very tough year for you. I hope you know that life has not ended for you just changed. – (Author Unknown)
  • “It will be the little things that you will remember, the quiet moments, the smiles, the laughter, and although it may seem hard right now, it will be the memories of these little things that help to push away the pain and bring the smiles back again.” -(Author Unknown)
  • “It’s hard to understand why people are taken from us, but find comfort in knowing you were a special part of a well-lived life.” -(Author Unknown)
  • “Lean on your friends for strength, and always remember how much you are cared about.” -(Author Unknown)
  • “Learn to get in touch with silence within yourself, and know that everything in this life has purpose. There are no mistakes, no coincidences, all events are blessings given to us to learn from.” -(Elizabeth Kubler-Ross)
  • “Life is a dream walking, death is a going home.” -(Chinese Proverb)
  • “Life is eternal, and love is immortal, and death is only a horizon; and a horizon is nothing save the limit of our sight.” -(Rossiter Worthington Raymond)
  • “Life is not measured by the breaths we take but by the moments that take our breath away.” -(Author Unknown)
  • “Like a bird singing in the rain, let grateful memories survive in time of sorrow” -(Robert Louis Stevenson)
  • “Like the ripples in a pond, the work of one man can spread out and touch the lives of many others.” -(Author Unknown)
  • “Love follows us, no matter how far.” -(Author Unknown)
  • “Love here on earth, love beyond the grave, there are no roads, my love for you can’t pave.” -(T. Sachs)
  • “Magic happens when two hearts become connected, and memories can never be erased. I’m sorry for your loss.” -(Author Unknown)
  • “May angels walk with you today and always.” -(Author Unknown)
  • “May happy memories carry you through this time of sorrow.” -(Author Unknown)
  • “May hope find its way to your heart.” -(Author Unknown)
  • “May knowing you’re in the hearts and thoughts of others help you and yours through this time of sorrow.” -(Author Unknown)
  • “May the blessings of love be upon you, may its peace abide with you, may its essence illuminate your heart, now and forever more.” -(Sufi Blessing)
  • “May the love of those around you, help you through the days ahead.” -(Author Unknown)
  • “May the peace which comes from the memories of love shared, comfort you now and in the days ahead.” -(Author Unknown)
  • “May the stars carry your sadness away, may the flowers fill your heart with beauty, may hope forever wipe away your tears.” -(Chief Dan George)
  • “May you find strength in the love of family and in the warm embrace of friends.” -(Author Unknown)
  • “May you take comfort in knowing an angel is watching over you.” -(Author Unknown)
  • “May your memories give you strength.” -(Author Unknown)
  • “Memories are the legacy of love.” -(Author Unknown)
  • “My heart goes out to you and your family during this difficult loss.” -(Author Unknown)
  • “No person is ever truly alone. Those who live no more, whom we loved, echo still within our thoughts, our words, our hearts.” -(Richard Fife)
  • “Our death is not an end if we can live on in our children and the younger generation. For they are us, our bodies are only wilted leaves on the tree of life.” -(Albert Einstein)
  • “Our heart aches for you. I’m sorry for your loss.” -(Author Unknown)
  • “Our hearts go out to you in your time of sorrow.” -(Author Unknown)
  • “Our thoughts and prayers are with you.” -(Author Unknown)
  • “Perhaps they are not the stars, but rather openings in Heaven where the love of our lost ones pours through and shines down upon us to let us know they are happy.” -(Author Unknown)
  • “Please accept my heartfelt sympathy on the passing of your loved one.” -(Author Unknown)
  • “Remember that we love and care about you.” -(Author Unknown)
  • “Someone so special can never be forgotten.” -(Author Unknown)
  • “Sorrow is a fleeting emotion, but love is infinite.” -(Author Unknown)
  • “The day which we fear as our last is but the birthday of eternity.” -(Lucius Annaeus Seneca)
  • “The greatest compliment to someone who has passed, is to live your life and keep their memory alive.” -(Author Unknown)
  • “The greatest tribute to the dead is not grief but gratitude.” -(Thornton Wilder)
  • “The most authentic thing about us is our capacity to create, to overcome, to endure, to transform, to love and to be greater than our suffering.” -(Ben Okri)
  • “They say love beyond the world cannot be separated by it. Death cannot kill what never dies.” – (William Penn)
  • “Thinking of You. Wishing you hope in the midst of sorrow, and comfort in the midst of pain.” – (Author Unknown)
  • “Though nothing can bring back the hour of splendor in the grass, of glory in the flower, we will grieve not, rather find strength in what remains behind.” -(William Wordsworth)
  • “Time and prayer are the keys to healing pain, I offer you both.” -(Author Unknown)
  • “To live in hearts we leave behind is not to die.” -(Thomas Campbell)
  • “We are deeply saddened by your loss. We will cherish the memories of the times we spent together. We are with you during this time of grief.” -(Author Unknown)
  • “We are thinking of you during this difficult time.” -(Author Unknown)
  • “We hold you safe in our hearts at this time of sadness.” -(Author Unknown)
  • “We must embrace pain and burn it as fuel for our journey.” -(Kenji Miyazawa)
  • “We must respect the dead and continue to live. We all have a journey and leaving a life behind is an honor.” -(Author Unknown)
  • “We reflect on what has been lost and comfort those enduring a profound grief. And somehow we know that a brighter morning will come.” -(President George W. Bush)
  • “What moves through us is a silence, a quiet sadness, a longing for one more day, one more word, one more touch, we may not understand why you left this earth so soon, or why you left before we were ready to say good-bye, but little by little, we begin to remember not just that you died, but that you lived. And that your life gave us memories too beautiful to forget.” -(Author Unknown)
  • “When it seems that our sorrow is too great to be borne, let us think of the great family of the heavy- hearted into which our grief has given us entrance and inevitably, we will feel about us their arms, their sympathy and their understanding.” -(Helen Keller)
  • “When someone you love becomes a memory, the memory becomes a treasure.” -(Author Unknown)
  • “When the sun begins to shine for you again. Please remember that life is for the living. Get out there and show the world how special you are. You are a true gift in my life.” -(Author Unknown)
  • “When those we love have left this earth, we still can feel them near. We’ll see a picture, hear a song, and it’s just like they are here. And when we call upon our faith, when we believe and trust, we know the ones we care about are always close to us.” -(Constance Parker Graham)
  • “When we lose someone we love, it seems that time stands still.” -(Author Unknown)
  • “When you are sorrowful look again in your heart, and you shall see that in truth you are weeping for that which has been your delight.” -(Kahil Gibran)
  • “When your heart is empty, filling it with happy memories can help.” -(Author Unknown)
  • “Wishing you and your family strength and peace.” -(Author Unknown)
  • “With deep sympathy at this time of sadness.” -(Author Unknown)
  • “Words cannot even begin to express our sorrow.” -(Author Unknown)
  • “Words fall short of expressing my sorrow.” -(Author Unknown)
  • “Words seem inadequate to express the sadness we feel.” -(Author Unknown)
  • “Words, however kind, can’t mend your heartache, but those who care and share your loss wish you comfort and peace of mind.” -(Author Unknown)
  • “You are in our prayers.” -(Author Unknown)
  • “You don’t get over it, you just get through it. You don’t get by it, because you can’t get around it. It doesn’t ‘get better’; it just gets different. Everyday… Grief puts on a new face.” -(Wendy Feireisen)
  • “You have my deepest sympathies on the death of your loved one.” -(Author Unknown)
  • “You have my sincere condolences on the loss of your loved one.” -(Author Unknown)
  • “You’re in my thoughts every step of the way.” -(Author Unknown)


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